Meet Trudy Townsend
I help senior leadership teams and boards in the social services sector move from stuck to aligned through strategic conversations that matter. Drawing on a deep foundation in trauma-informed care, I create spaces where people feel safe to speak openly, engage fully, and commit to meaningful, lasting action.
Supporting your work
Every team has hard conversations they avoid—and every breakthrough begins with facing them. I help leadership teams and boards in the social services sector have the conversations that drive alignment, clarity, and action. Rooted in trauma-informed principles, my facilitation fosters psychologically safe environments where insights emerge, decisions stick, and impact grows.
Strategy Development
Change Management
Workforce Challenges
Resource Constraints
Initiative Management
Stakeholder Engagement
Strategy Development
Client challenges are becoming increasingly complex. In this rapidly changing environment, crafting effective strategies demands innovative collaboration. I create tailored workshops to empower your team to overcome obstacles, adapt to an ever changing landscape, and harness their best ideas to achieve results.
Change Management
Individuals find it challenging to adapt to change, as it often signifies a sense of loss. In organizations, change is a regular occurrence. When significant changes occur, it can lead to a collective disruption among employees, resulting in noticeable setbacks for the organization. I employ a trauma-informed approach to change management, equipping your leaders with the necessary tools to assist staff in adapting to evolving demands.
Workforce Challenges
Your employees are the core of your organization. The rising demand for services and tight labor market make it difficult for organizations to fill open positions and retain staff. Workers are experiencing fatigue, and burnout rates have reached unprecedented levels in helping professions. I can assist you in fostering resilience and revitalizing your staff as we collaboratively identify and tackle the key challenges your organization is facing.
Resource Constraints
As federal and state resources diminish rapidly, the service industry is working hard to address the growing needs of the vulnerable populations we support. As a leader, you might feel overwhelmed by the challenges of procurement and resource allocation. While these decisions are tough you don’t have to navigate them on your own. I can assist you in engaging key stakeholders to generate action plans that stabilize funding and allow your teams to continue doing critical work in alignment with your mission.
Project or Initiative Launch
Embarking on a large-scale project or initiative can be daunting. With over 25 years of experience in launching initiatives, developing successful programs and designing effective evaluation strategies, I can assist you and your team to craft a process that will engage key stakeholders and deliver results.
Client or Stakeholder Engagement
It's essential to involve clients and key stakeholders in the planning and delivery of services to achieve desired outcomes. Maintaining stakeholder engagement can seem like a full-time task. I can assist you in creating a process that ensures the right stakeholders are engaged at appropriate levels for your specific objectives.
What is your vision?
Every organization is different, maybe you're struggling with issues similar to these, or perhaps there is something else that is keeping you up at night. Let's book some time to talk about it. I'd love to help you construct an individualized plan designed to get the most out of your teams and stakeholders.
Client Testimonials
"The most powerful facilitator of change is your own self-awareness."
Trudy Townsend